Cookie Policy

This Cookie Policy (“Policy”) explains how FFanoxie Ltd (“Fanoxie”, “we”, “our”, “us”) uses cookies and similar tracking technologies when you visit or use our website, mobile applications, or any other services under our control (the “Services”).

1. What are cookies?

Cookies are small text files that are placed on your device (computer, smartphone, tablet) when you visit a website or use an app. They are widely used to make websites function, improve performance, provide security, and deliver a more personalised experience.

Cookies may be:

• First-party cookies: set by Fanoxie directly.
• Third-party cookies: set by third parties providing services (e.g., analytics, payment processing, social media integrations).

Cookies may also be:

• Session cookies: which expire when you close your browser.
• Persistent cookies: which remain on your device until they expire or are deleted.

2. How we use cookies

We use cookies and similar technologies for the following purposes:

• Strictly necessary cookies: Enable you to move around the Services, log in securely, and use core features (e.g., authentication, account security, content access, payment functionality).
• Performance & analytics cookies: Help us understand how visitors interact with the Services, improve performance, fix errors, and enhance usability (e.g., Google Analytics, error tracking tools).
• Functionality cookies: Remember your preferences (e.g., language, region, cookie consent choices) and provide personalised features.
• Advertising & referral cookies: Track referrals under our referral programmes and, where consented, allow us or third parties to measure the effectiveness of promotions and marketing campaigns.

3. Specific cookies we may use

The types of cookies we commonly use include:

A list of currently active cookies and third-party processors may be requested by contacting us (see Section 7).

4. Legal basis for cookies

• Strictly necessary cookies: used on the basis of our legitimate interests in providing secure, functional Services.
• Non-essential cookies (analytics, referrals, functionality, advertising): only used with your consent under applicable law (e.g., UK GDPR, EU ePrivacy Directive).

You may withdraw your consent at any time (see Section 5).

5. Managing cookies and consent

• When you first visit our Services, you will be presented with a cookie banner where you can accept or reject non-essential cookies.
• You can change your cookie preferences at any time via your account settings or device/browser controls.
• Most browsers allow you to block or delete cookies. Instructions can usually be found in the “Help” or “Settings” section of your browser.
• Please note that disabling cookies may affect the availability and functionality of the Services.

6. Retention of cookie data

Cookie data is stored only as long as necessary for the purpose for which it was set. Retention times vary depending on the cookie type (see Section 3). Session cookies expire once you close your browser. Persistent cookies expire according to their set lifespan unless you delete them earlier.

7. Third-party cookies and tracking

• We may allow trusted third parties (e.g., payment providers, analytics services, fraud-prevention partners) to set cookies when you interact with our Services. These third parties process data according to their own privacy and cookie policies.
• We are not responsible for the practices of third-party websites or services linked to or integrated with Fanoxie. Please review their privacy/cookie notices for further details.

8. Updates to this Policy

We may update this Policy to reflect changes in technology, law, or our business practices. Updates take effect when published on our Services. If changes are material, we will provide Notice (via account message, email, or banner).

9. Contact us

If you have any questions about this Cookie Policy or how we use cookies, please contact:

You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) or your local data protection regulator.